• E-Mail: info@seescotland.co.uk
  • Phone: +44 770 314 6010

Privacy Statement

 

At SeeScotland, we respect your privacy and protect your personal information.

This statement explains when and why we collect personal information from those who visit our website, how to use it and how we keep it safe.

We can update this statement from time to time, so please read it regularly to be happy with our privacy policy.

If you have any questions about this statement, please contact us at info@seescotland.co.uk.



Our privacy promise

We make transparent what information we collect and for what purpose.

We use the data as described in our Privacy Statement.

We use the information to provide you with the best offer for you.

We respect your rights and give you the opportunity to provide information according to your needs.

SeeScotland is the data controller during any management of data. In the case of package travel, other service providers (eg hotels) also have a data management role. In such a case, the service provider’s privacy statement can be accessed directly by them.



Booking through a travel agency

If you book your trip through a travel agency, your travel agency will send your details to SeeScotland. SeeScotland may, in certain cases, share your name with third parties, such as hotels or museums, but only for the purpose of making reservations. This enables us to carry out high-quality tours.

We use the data in accordance with the General Data Protection Regulation in force within the European Union. Based on this, the data you provide is managed by SeeScotland.



Personal information we collect and use

Personal Information is the information that is used to identify you, such as your name and contact details.



If you book with SeeScotland, we may need the following information:

– Name, address, email address, telephone number, payment details and country of residence of the person booking the trip

– Further information on the health of you and other passengers (eg use of a wheelchair or oxygen bottle) to help us organize your trip perfectly.



Using your personal information

We may use your personal data in order to

– organize and execute the trip you have booked,

– send you information about your trip and keep in touch with you

– fulfill our administrative responsibilities.



Information you must provide

Entering your name, address, phone number, email address, and payment details is essential for the booking process.

SeeScotland will only use the data you provide if it has a legal basis. Based on EU data protection regulations, legal basis can be:

– the need to make reservations,

– the legal obligation of SeeScotland

– your consent to SeeScotland use your data.



Duration of personal data storage

We will use your personal information as long as we need it for the purpose of organizing and conducting the trip. We may need the data during the accounting processes, so we need to keep them for the time specified by the UK tax laws.

Once there is no law or business need for the data, they will be deleted under secure conditions.

Publication of your personal data outside the EEA

We will not disclose your personal information outside the European Economic Area (EEA).



Use of image material made during the trip

SeeScotland reserves the right to make visual material (photos) during the trip and use it for marketing purposes on its website or social networking sites. If you do not agree with this, please let us know as soon as possible, but at the latest before you start your journey.



Your rights

Under the Privacy Policy currently in force in Great Britain, you are entitled to several important, free rights. You can learn more about these in the UK Information Commissioner’s Office (ICO).

If you want to live with any of these, you can email us at info@seescotland.co.uk.



Safe storage of your personal information

The data you provide is stored securely, preventing any unauthorized access and use. Only authorized person will have access to your data.



Complaints

We look forward to hearing your opinion, helping you and finding a solution together. In case of any request or concern, please contact us at one of the contact details below.



Email: info@seescotland.co.uk

 

Phone: +447703146010, +447445051291

 

This Privacy Statement was updated on the 2nd of October, 2018.