• E-Mail: info@seescotland.co.uk
  • Phone: +44 770 314 6010

General terms and conditions

 

Please read our Terms and Conditions carefully!

 

Our tours

Our trips are carried out by a modern, air-conditioned, comfortable minibus for 7 people from Edinburgh. For groups with more than this number, it is also possible to hire a larger vehicle. On our website www.seescotland.co.uk, our journeys under “Our Routes” are just a guide to planning your trip to Scotland. Our pricing will be determined by your request, which can be done via the “Contact” menu or directly via e-mail at info@seescotland.co.uk. Please fill in all the items indicated in the “Contact” menu or give a more detailed description of your intended journey (eg: place and time of arrival and departure of your flight, route chosen on our website, possible changes, special needs, ie any relevant information that allows us to completely personalize our hopefully unforgettable Scottish adventure.



Quotes

You can request a quote on our website at www.seescotland.co.uk via the “Contact” menu or directly at info@seescotland.co.uk. We’ll contact you within 24 hours. We try to send you an individualized quote as soon as possible, but it may – in terms of the complexity of our service – take several days. All our quotes are valid for 72 hours.



Payment and booking

Payments can be made by bank transfer. Bookings are made by sending the bank transfer document electronically or after the amount transferred is received. A reservation is deemed to be accepted if you receive our confirmation e-mail, which will be sent within 48 hours after receiving the transfer receipt or the amount transferred.



Our prices

Our prices are fully tailored to your needs. The price includes the cost of admission tickets, accommodation and breakfast in addition to the trip, as well as shuttle service between Edinburgh Airport and your accommodation in Edinburgh. Our prices do not include the cost of your flights and travel insurance.



Luggage

During the trip we provide the possibility to carry a large suitcase and a hand luggage per passenger.



Traveling with children

Unfortunately, we are unable to transport children under 5 years due to the nature of our routes.



Travel rules

Unfortunately, smoking and alcohol consumption are not allowed on the vehicle, but we offer regular refreshment stops during our trips.



Disabled passengers

Due to the type of vehicle and the nature of the route, we have a limited opportunity to offer our passengers with reduced mobility. Please email us at info@seescotland.co.uk and try to find the best solution together!



Insurance

For all our passengers, we recommend you to have a comprehensive travel insurance to avoid inconvenience. We are not responsible for any damage caused by weather conditions, traffic problems or technical faults.



Changes by you

If you would like to change the time and conditions of your booked trip, please let us know by emailing info@seescotland.co.uk. We do our best, but we cannot guarantee that we can fully meet your expectations. If you agree to the change you requested, a bill will be charged. In all cases, we strive for the best possible solution for you.

If you wish to cancel your reservation after you receive your booking confirmation, please notify us via email. In this case, the following cancellation fees apply:

cancellation more than 10 days before travel: 10% of the tour price;

cancellation less than 10 days before travel: 50% of the tour price;

The amount of the trip reduced by the cancellation fee will be refunded up to 5 business days after receipt of the cancellation email.



Changes by us

While we do our best to ensure that our trips are smoothly run, we reserve the right to modify the tours due to unforeseen circumstances such as weather or traffic problems. Of course, all this after your consent and approval. As far as possible we try to find the best possible solution.



Value Added Tax (VAT)

The stated price of the trips includes the local VAT.